Returns & Exchanges
At Bdellium Tools, we want you to be completely satisfied with your professional beauty tools. If you are not happy with your purchase, we accept returns on unused items in their original packaging within 30 days of delivery.
Initiate Your Request
Contact our customer support team with your order number and the specific items you wish to return to receive a Return Merchandise Authorization (RMA).
Prepare Your Package
Carefully pack the unused brushes or tools in their original professional packaging to ensure they are protected during transit.
Ship the Items
Affix the provided shipping label or use a trackable shipping service to send your package back to our distribution center.
Receive Your Refund
Once our quality control team inspects and approves the returned items, a refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing